Dog business software for daycare, boarding, grooming, and training.
Run daycare, boarding, grooming, and training from one place. Staff see the day, families book and pay, and your brand carries through from setup to pickup.
14-day trial · No credit card required · Setup in about 30 minutes
One busy day, two audiences
Staff need one view of the day. Families need their own.
Old software breaks when every update becomes a phone call, spreadsheet edit, payment chase, or group text. Hello Sniff keeps staff work and family self-service moving in the same branded workflow.
Comparing tools? See how Hello Sniff stacks up against Gingr and PetExec.
Live operating picture
Thursday at 10:20
Desk
7 arrivals
2 vaccine forms missing
Floor
18 dogs in
3 room moves before noon
Parents
12 portal actions
Bookings and invoices handled
Explore by workflow
Start with the dog business problem you need to solve.
Run the day
Scheduling, check-ins, grooming appointments, training notes, billing, records, and staff visibility from one place.
Learn moreBoarding and overnights
Reservations, overnight stays, vaccine records, pickup notes, payments, and family updates without a separate system.
Learn moreOnline booking
Let families request daycare, boarding, grooming, or training while your team keeps capacity, approvals, and records organized.
Learn moreHow Hello Sniff works
One place for your team and your families.
Hello Sniff is built around the way a busy dog business actually moves: staff need a clear view of the day, and families need a simple way to handle bookings, records, messages, and payments.
Staff operations
Know who is here, who needs attention, and what happens next.
Check-ins, room moves, pickup notes, staff tasks, and daily counts stay visible without a second spreadsheet.
Family portal
Give families one branded place to book, pay, message, and update their dogs.
Families can handle routine updates from their phone while your staff keeps running the rooms.
Your brand
Set your logo, colors, services, documents, and payments once.
The customer experience feels like your business, not a generic vendor portal.
Built for the work you repeat
Front desk, care team, and families stay on the same day without another spreadsheet.
How both sides work
The staff app and customer portal stay connected.
See both sides at once: the staff app that keeps the day organized and the customer portal that lets families handle the basics themselves.
Staff operations
Run the day from one calm floor view.
Front desk and floor staff can see arrivals, room capacity, pickup notes, and payments without jumping between tools.
- Daily dog roster, room counts, and attendance state
- Pickup notes and staff tasks visible before they become calls
- Billing context close to the appointment, not buried elsewhere
Staff portal
Today's floor
Mochi
Field 1
Biscuit
Lobby
Maple
Groom Room
Luna
Small Dogs
Next action
Send Luna's pickup update.
Room capacity
Small Dogs has 2 spots left.
Customer portal
Give families a portal for the routine stuff.
Families book, pay, message, and keep dog records current from a branded portal instead of calling the front desk for every routine task.
- Self-service bookings, invoice payments, and family messages
- Dog profiles, vaccination records, and shared documents
- A customer experience that still feels like your business
Family portal
Your brand
Hi Maya
Luna's next visit is Tuesday
Pickup note
Luna played in small dogs and is ready after 4:30.
Real product screen
The staff billing screen, shown with sample data.
Balances, open invoices, failed payments, and attendance charges in one place — built to stay fast across a full roster of families.
Live staff view, shown with anonymized sample data.
Why teams switch
The things the big platforms get wrong, done right.
We built Hello Sniff after watching dog businesses pay more every year for clunky tools, locked-in payments, and portals their clients avoid.
Keep your money
Bring your own Stripe. Keep 100% of revenue.
Payments run through your own account and you control your payouts — no platform cut, no forced rate-matching, no surprise gateway fees.
Simple pricing
Unlimited dogs and staff on every plan.
No per-dog meter and no per-seat charges. Grow your roster and your team without watching the monthly bill climb.
Happy clients
A customer portal that handles the routine work.
Bookings, payments, messages, and records live in one branded portal, so fewer routine questions land at the front desk.
Built for the long run
Independent, modern, and actively shipping.
Built in the last two years and improving every week, with free hands-on migration and real human support when you need it.
Setup to pickup
Your brand carries through onboarding, documents, and billing.
Hello Sniff turns setup decisions into the everyday workflows your staff and families rely on.
Logo and colors
Step 1Add your logo, colors, services, and portal defaults.
Invite staff and families
Step 2Staff get the right access and families get a portal link for booking.
Documents and vaccines
Step 3Contracts, vaccination records, and dog details stay attached to each family.
Invoices and payments
Step 4Families can pay online through your Stripe account before pickup.
Billing without platform fees
Plans from $79/mo. Payments go to your Stripe account.
Packages, invoices, and recurring plans stay connected to the same family records your staff already uses.
Starter
Everything a dog business needs to run the day, end to end.
Unlimited active dogs
Unlimited staff accounts
- Customer portal
- Scheduling, attendance & capacity
- Billing, saved cards & autopay
No credit card required
Pro
Adds SMS, no-show protection, automation, white-label, and API for growing teams.
Unlimited active dogs
Unlimited staff accounts
- Customer portal
- Scheduling, attendance & capacity
- Billing, saved cards & autopay+ Auto-run autopay
No credit card required
Why Hello Sniff
Built from the pressure of a real, busy dog business.
Built with real operators, for real dog businesses.
We built Hello Sniff hand-in-hand with a working dog business — Pawsitive Pals Dog Training in Grass Valley, California — pressure-testing every screen against a real mixed-service dog business until it fit the way staff and families actually move through the day.
Common questions
How long does setup take?
Do I need a credit card to start the trial?
What can families do in the customer portal?
Does Hello Sniff support boarding, grooming, and training too?
What happens to my data if I cancel?
Bring the day into one place
Run the day without stitching tools together.
14-day free trial. No credit card required. Cancel anytime.