Hello Sniff
Features for dog daycare teams

Staff run the floor. Dog parents use the portal.

Hello Sniff connects scheduling, attendance, billing, messages, documents, and family self-service so your daycare does not have to run on spreadsheets and scattered calls.

No credit card required. Comparing tools? See Gingr or PetExec.

Staff portal

Today's floor

Live

Mochi

Field 1

Checked in

Ruby

Needs evaluation form

Arriving

Cedar

Invoice paid

Pickup 4:30

Staff floor

18 dogs here

Room counts and pickup notes

Parent portal

12 actions

Bookings, payments, messages

Documents

2 needed

Vaccines and contracts

Customer portal

Routine work, off the phone

Book daycareOpen
Pay invoiceDue
Upload vaccinesNeeded
Message staffAvailable

Staff portal

Give the front desk and floor team one calm source of truth.

The staff portal centers the work your team repeats all day: scheduling, attendance, family records, dog notes, documents, messages, invoices, reports, and access control.

  • Messaging

    Threaded conversations with families. Email notifications. No more scattered texts and phone calls.

  • Documents

    Upload and share documents per family — contracts, vaccination records, evaluations. Families can upload from the portal.

  • Onboarding Workflows

    Structured onboarding for new families — evaluation scheduling, document collection, and approval workflow.

  • Reports

    Attendance reports, revenue summaries, and capacity utilization. Export your data anytime.

  • Roles & Permissions

    Owner, Manager, and Employee roles with granular permissions. Staff see only what they need.

Staff lane

The daily operating board

18 here5 arriving4 unpaid

Scheduling & Calendar

Visual calendar with daily, weekly, and monthly views. Manage capacity by room or field. Drag-and-drop rescheduling.

Attendance Tracking

Real-time check-in and check-out. Track which dogs are in which area. Move dogs between rooms with one click.

Family & Dog Management

Complete profiles — contacts, dogs, vaccinations, temperament notes, emergency info. Everything in one place.

Billing & Invoicing

Create invoices, collect payments, and set up recurring plans — all through your own Stripe account. No platform fees.

Customer portal

Move routine parent requests into a portal that feels like your daycare.

Families can book, pay, message, upload documents, and keep their household details current from their phone, while your team keeps the same context in the staff portal.

Parent lane

A branded place for families

Self-Service Booking

Families book appointments directly. See available dates, select services, and confirm — no phone calls needed.

Billing & Payments

View invoices, make payments, and see payment history. Stripe-powered — secure and reliable.

Messaging

Message the daycare team directly. Threaded conversations with full history.

Documents

Access shared documents — contracts, vaccination records, evaluations. Upload documents when requested.

Family Profile

Update contact info, manage dogs, and view service history. One profile for the whole household.

Platform

The shared layer behind both portals.

These are the connective pieces that make the staff and parent experiences feel like one system instead of another disconnected tool stack.

White-Label Branding

Your logo, colors, and business name everywhere. Custom domain on Professional+. Full white-label on Business.

Mobile-Responsive

Works on any device — phone, tablet, or desktop. Open it in your browser and go. No app to download.

Multi-Location Ready

Manage multiple rooms, fields, and areas. Capacity tracking per area. Built for facilities of any size.

Stripe Integration

Payment processing through your own Stripe account. No platform transaction fees — ever.

Data Export

Your data is always exportable. No lock-in. If you ever leave, take everything with you.

How the features connect

From the first booking to the paid invoice.

The point is not a longer feature list. The point is fewer handoffs: the same dog, family, appointment, document, invoice, and message stay connected.

Plan

Step 1

Schedule the day

Calendar, capacity, and attendance tools keep the floor visible before the lobby gets busy.

Care

Step 2

Track dogs and families

Dog profiles, family contacts, notes, and documents stay close to the daily roster.

Collect

Step 3

Handle documents and invoices

Families can upload records and pay invoices through the branded customer portal.

Follow up

Step 4

Keep messages in one thread

Staff and families can communicate without scattering context across texts and calls.

Try the complete system

See how the staff portal and customer portal work together.

Start a 14-day trial, configure your daycare brand, and test the daily workflow before choosing a plan.

Built by a daycare owner. Read the founder story.